Returns & Exchanges

At Acknowledge, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a hassle-free 30-day return and exchange policy.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing